Shipping policy

Effective Date: July 1, 2026

Shipping Time

Our shipping times range from 2 to 3 weeks, depending on your location and the shipping method selected at checkout. Please note that international orders may take longer to arrive due to customs clearance procedures.

Free Shipping

We are pleased to offer free shipping on all orders placed on Pet Papaws. Enjoy the convenience of shopping without any additional shipping costs.

Order Tracking

You can track the status of your order using the tracking information provided in the shipping confirmation email. If you have any questions about the status of your shipment, please contact our customer support team.

Shipping Restrictions

Pet Papaws currently ships to locations within the United Kingdom and select international destinations. Please note the following restrictions:

  • We do not ship to PO boxes.

  • We do not ship to APO/FPO addresses.

Delayed Shipments

In rare cases, unforeseen circumstances such as inclement weather or carrier delays may affect the delivery timeline of your order. If your shipment is delayed, we will notify you promptly and work diligently to resolve the issue.

Contact Us

If you have any questions about our Shipping Policy or need assistance with your order, please reach out to us at:

  • Email: saritahir@icloud.com

Thank you for choosing Pet Papaws. We aim to provide exceptional shipping services with the added benefit of free shipping on all orders.